Report a Problem

See Click Fix

The Town of Truckee's SeeClickFix tool helps residents reach the Town online or via their smartphone to request services or get help fixing issues. Choose a category below by clicking the bulleted item for the request you'd like to submit, then follow the directions to enter the location of the issue, add an image (if you have one), type in the description, follow the prompts, and submit! 

Please sign up for a See, Click, Fix account if you would like to recieve automatic updates. Sign up through this link, See, Click, Fix (CIVICPLUS) sign up.

As this system is not monitored 24/7, issues related to public safety or those requiring immediate attention should be reported directly to the Truckee Police Non-Emergency Line at 530-550-2320.

Want SeeClickFix to report requests on the go? Download it here for IOS and here for Android.

Part 1. Submitting a Request

Submitting a Request Through the App

Part 2. Navigating within the Portal

Learn how to use the Request Portal by watching Part 1 Submitting a Request

Submit a Request Using the Following Categories

Trash & Recycling

Roadway

Drainage

All Issues Related to Stormwater Infrastructure and Natural Drainage

Snow & Ice

Sidewalk Vending

All issues Related to Sidewalk Vending

Sidewalks & Trails

Tree/Vegetation

Tree/Vegetation Hazards within the Right-of-Way or in Public Drainage Easement

Graffiti

Graffiti on Public Resources/Land/Right-of-Way

Signs & Signals

Dead Animal on Road

Removal of Dead Animals from the Roadway

Spill

Hazardous Materials Spilled on Roadway and Public Facilities

Parking

Police Department

Trafic Concern (Speeding, School Zone Violation, Stop Sign/Traffic Light Violation, Right of Way Violation, Turning Violation, Crosswalk/Pedestrian Violation, Other)

Caltrans Customer Service Request

Submit a Service Request to Caltrans for an issue found within California Department of Transportation's Right-of-way

Short-Term Rental (STR) Enforcement Tips

Please use the STR Solution Portal if you wish to report a property that is in violation of the short-term rental ordinance.

Or, call the helpline at: 530-450-2430

For more information regarding short-term rental issues please visit the Town's STR Program Page.

The Town of Truckee is not responsible for local utilities such as: sanitary sewer, power lines, or water lines. Please contact your local provider to report an issue directly.