Make a Public Works Complaint

Claims for money and damages are governed by Town of Truckee Municipal Code Chapter 3.16. If you have property damage which you believe was caused by the Town of Truckee you must file a claim, generally within six months from the date of the incident. You may complete the claim form online or print the Claim for Damages Against the Town of Truckee Form (PDF) or contact Risk Management and a form will be mailed to you. Mail the claim form to:
Town of Truckee
10183 Truckee Airport Road
Truckee, CA 96161

Once the claim is received the claim will be processed as quickly as possible. An investigation, audit of receipts, and review by town management is required. The Town Manager or Council has final authority on the determination of all claims. The Town has 45 days to make a determination on whether to accept or deny the claim. See Municipal Code Chapter 3.16 for more information.

Things to consider to be sure your claim is processed as quickly as possible:

• Complete the claim form – include the date, time, and address of the incident.
• Give a complete description of the alleged incident/accident. If a police report was filed, include the police report number. Pictures are very helpful.
• All amounts claimed must be documented by two estimates or repair bills.
• Include the total amount of your claim.
• Provide us with your contact information including mailing address and phone numbers.

Contact Us

If you have any questions or need further assistance, please contact Risk Management.