Service Requests

Truckee's SeeClickFix is a public-facing web application developed to encourage and enable the public to communicate issues on Town roads and rights-of-ways to the Department of Public Works. This application is directly linked to the Public Works Road Division Asset Management Database and generates real-time emails to staff. Staff immediately generate service requests from the submissions and forward them to department supervisors for action and or responses as required.

The Town of Truckee Department of Public Works is concerned about the needs of the community.

If you have a request or need assistance with any of the items listed below, please feel free to contact us at 530-582-7707

A member of the Public Works Department will come out to make an assessment, repair and/or contact you to discuss the matter.

Services

A sample list of service request issues is shown below. This list is not all inclusive and just pertains to the roads division. To see the full list please go to the SeeClickFix website.

Spill

• Hazardous Materials Spilled on Roadways and Public Facilities

Signs & Signals

• Sign Missing/Damaged
• Sign Request
• Street Light
• Signal Light

Tree / Vegetation

• Tree/Vegetation Hazards within the Right-of-Way or in Public Drainage Easement

Dead Animal on Road

• Removal of Dead Animals from the Roadway

Drainage

• All Issues Related to Stormwater Infrastructure and Natural Drainage

Roadway

• Roadway Hazards
• Potholes
• Striping and Markings
• Speed Limit Evaluation
• Other

Snow & Ice

• Ice on Roadway
• Snow Poles
• Snow Removal

Damage Caused By Plows

See the Claim for Damages Procedure.

Caltrans Service Request

Submit a service request to the California Department of Transportation for any issues within the Caltrans owned or maintained right-of-way